EN Hotel

1. After booking, a deposit of 30% or 100% (for non-refundable offers) must be paid, then the Guest receives a confirmation of the reservation.
2. Cancellation conditions depend on the selected offer:
- Deposit of 30% – the reservation can be cancelled at no cost within 14 days before arrival. The prepayment will be returned within 7 days of cancellation request. In case of cancellation after this date or failure to show up at the hotel on the day of arrival, the hotel will charge the Guest with the amount of the deposit paid (in the amount of 30% of the value of the reservation).
- Non-refundable offer 100% – the reservation cannot be cancelled at no cost. The prepayment will not be refunded. In case of cancellation, the hotel will charge the Guest with 100% of the reservation value
3. Check-in: from 3:00 p.m. Check-out: by 11:30 a.m. Late check-out is possible only in case of room availability, up to a maximum of 4:00 p.m. on the same day. An additional fee of PLN 200 per person is charged for the use of the room and other facilities after check-out time. You are welcome to use our luggage storage if you would like to check out late without using your room.
4. Due to our location in the Tatra National Park, we are unable to accept pets.
5. City tax in the amount of PLN 2 per person per day is collected obligatorily from each Guest at check-in.
6. Smoking is strictly prohibited in the EN Hotel. The designated smoking place is located by the terrace, opposite the entrance to the hotel.
7. The hotel does not have extra beds for children. In order to ensure adequate comfort of stay, the hotel provides free stay for children up to 2 years of age sleeping in one bed with their guardians. Elderly people are treated as adults and sleeping on separate beds.